Qualifications
- PhD from Waikato Management School, The University of Waikato, Hamilton, New Zealand
- Masters of Adult Literacy and Numeracy Education from Faculty of Applied Humanities, Auckland University of Technology (AUT University), New Zealand
- Masters of Public Administration with specialisation in Environmental Policies from The American University in Cairo, Egypt
- B.A. in English Literature with Honors from Faculty of Alsun, Ain Shams University, Cairo, Egypt
Professional Qualifications
- Certificate in Tertiary Teaching from Auckland University of Technology, New Zealand
- Professional Development Program for Higher Degree Supervisors from Southern Cross University, Australia
- Certificate in Quality Systems and Auditing (ISO 9001:2000 Lead Auditor Course) from IATCA and RABQSA Q798 in association with the New Zealand Organization for Quality
- CALT (Certificate for Adult Learning & Teaching from Waikato Institute of Technology
- Quality Assurance Certificate from New Zealand Organization for Quality (NZOQ), Palmerston North, New Zealand
Distinctions, Scholarships and Awards
| Name of Award | Awarded by | Basis of Award | Year |
| Best Research Paper Presentation | Aspire2 International | Best Research Paper Presentation at the New Zealand Conference of Business and Technology | Nov 2019 |
| Best Research Paper Presentation | New Zealand Institute of Studies (NZIE) | Best Research Paper presentation at the Inaugural Business, Management and Leadership Symposium 2018 | Nov 2018 |
| PBRF 2012 | NZ High Tertiary Education Commission (TEC) | Performance-Based Research Fund rewards and encourages quality researchers for their research | April 2013 |
| Beca Quality Prize | Beca Ltd and New Zealand Organisation for Quality (NZOQ) | Best Research Paper | 2012 |
| Research Excellence Award | Manukau Institute of Technology | Excellence in research over the whole Institute | 2010 |
| Scholarship for a Masters of Adult Literacy and Numeracy Education | Tertiary Education Commission (TEC) | Based on a written proposal, previous academic achievements and work experience | 2009, 2010 & 2011 |
| Award for contribution as Track/Session Chair at the 6th International Conference, University of Sussex, Brighton, United Kingdom. | World Association for Sustainable Development (WASD) | Contributions and participation as Chair in Conference on: Managing Science and Technology for a Sustainable Future | 2008 |
| Award for contribution as Track/Session Chair (Quality Management) at the 4th International Conference, University of Naples, Italy | World Association for Sustainable Development (WASD) | Contributions and participation as Chair in the Conference | 2006 |
| PBRF 2006 | NZ Tertiary Education Commission (TEC) | Performance-Based Research Fund rewards and encourages quality researchers for their research | May 2007 |
| ICIT Excellent Research Paper Prize | 10th ICIT Conference, Shanghai, China | Award for Excellent Research Paper | 2005 |
| Excellence in Research Award | Manukau Business School Award, Manukau Institute of Technology | Highest achievement in research in the Business School | 2004 |
| ICIT Best Paper Award | the 9th ICIT Conference, Bangkok, Thailand | Best research paper in my theme in the conference | 2004 |
| Doctoral Scholarship | The University of Waikato, Management School | Based on excelling in previous academic achievements, marks and work experience | 1999 – 2001 |
| Scholarship | The New Zealand Federation of University Women (Waikato Branch) | Based on a written proposal, previous academic achievements and work experience | 2001 |
| Award for Best Paper Presentation | New Zealand Agricultural and Resource Economics Society | Based on a Conference Presentation at the 6th Annual Conference held in Blenheim, New Zealand | 2000 |
| Scholarship | New Zealand Agricultural and Resource Economics Society | Based on academic achievements | 2000 |
Employment History
| Job Title | Dates | Employer | Achievements |
| Director / Research & Business Consultant | June 2014 – to date | Arrows Research Consultancy Ltd. Consultancy for various organisations national and international Giles Brooker Group India, Indonesia & Singapore One World Education Association NZ Global Youth Ambassador Project Advanced International Academy Australia Pty Ltd Aspire2 International, Faculty of Business, Te Wananga o Aotearoa, Social Services Department Malvern International, Singapore & UK | Online educational seminars national and internationalOnline coaching and training educators in educational pedagogy, classroom activities and classroom managementTeaching national and International Students, marking assessments, course moderation, training on presentation skills and research supervisionTeam teaching on Noho Marae model Workshop development and facilitationStaff training and developmentDevelopment of online educational programs, course material, assessments and educational videosEditorial work and management of international journalsInternational Conference organization and managementResearch Consultancy and coordinationPeer Review for quality assurance and quality control |
| Director of Research & Senior Lecturer | Jan 2015 to May 2018 | ICL Education Group ICL Graduate Business School | Plan and disseminate annual research plan and manage staff research achievementsPrepare and manage research budgetMentoring novice researchersDeveloping and facilitating research workshops for staff as part of their professional developmentDevelop research strategy and policies and procedures to fit both the Graduate Diploma in Business and the Masters of Business InformaticsChief Editor for the ICL JournalPlanning, organising and controlling running the ICL Journal research issues to get them ready for publicationPlan and organize monthly Staff Research SeminarsProduce a quarterly research newsletterConduct own research and participate in conference presentations and journal publicationsProduce regular research reportsCoordinate research activities in the Business School and approve research proposals in accordance with priorities Complete the ICL biennial academic journalChair Research Committee Meeting and Organise and participate in the Research Advisory Board MeetingsDevelopment of course material and assessments for both Graduate Diploma in International Business & Innovation and the Post Graduate Diploma in BusinessDelivery of various courses in the Graduate Business School, Levels 7 & 8 (i.e. Open Innovation, Corporate Innovation, Applied Innovation, Mindful Management, Organisational Behaviour, Research Project & Practicum and Leading People and Change) |
| Chair of Research/ Research Leader | June 2014 – Dec 2016 | Aspire2 International – previously Ntec (National Tertiary Education Consortium) Auckland, NZ | Chair the Ntec Research CommitteePlan and disseminate annual research plan and manage achievementsDevelop and produce research policies and proceduresDevelop research related formsSpread and maintain a research culture among staff membersPlan and organize monthly Staff Research SeminarsProduce an annual research reportMentor research staff Conduct own research |
| Program Leader for Health Services Management Program (DHSM) Business School | Feb 2016 – Dec 2016 | Aspire2 International – previously Ntec (National Tertiary Education Consortium) Auckland, NZ | Supervise academic staff in the DHSM program (approx.. 8-11 staff members)Advise students on all academic matters.Provide pastoral care, including the mentoring and guidance to studentsProvide input to Ntec career counsellor on student suitability for employment opportunities when requestedInitiate programme reviewLiaise with HOF/Deputy HOF and tutors to review the appropriateness of the course books, slides, and assessments for each termEnsure all internal post-moderation of assessments is completedConduct and Coordinate peer reviewsSchedule meetings with lecturers across campuses (i.e. 3 campuses) to share and discuss information and developments in teaching practicesPlan and head the DHSM Program Staff meetingsBe part of recruitment panelBrief HoF/Deputy on issues related to delivery, staff and studentsIdentify and provide resource list needed before the commencement of term to Programme AdministratorsCollate and analyse assessment results, and send them to Programme AdministratorsConduct start of term brief to staff members |
| Doctoral Supervisor & Senior Lecturer | Feb 2016 – Dec 2016 | University of Northampton (UoN) Program in Ntec (National Tertiary Education Consortium) Auckland, NZ | Facilitate research workshops for the UoN top up programDeveloped and recorded material for the Research Methods for the Top Up Program Supervise student research |
| Senior Lecturer & DBA Supervisor | 2004 – 2016 | Southern Cross University, Australia | Enabled MBA students to develop their project management skills, conduct research projects and publish their researchDBA Student SupervisionResearch project supervision and management |
| Senior Lecturer | 2003 – 2014 | Manukau Institute of Technology Faculty of Business and Information Technology | Designed, developed, coordinated and delivered various business coursesMentored colleagues in conducting researchConducted research, national and international conference presentation and published in international journalsResearch project supervision and managementConsultancy, Administration, Industry engagement |
| Portal Editor | 2011 – 2012 | Manukau Institute of Technology Faculty of Business and Information Technology | Conducted Research, Publishing, Editing, Capability developmentLiaison with Student Projects and Case Studies development, staff mentoring and coachingLiaison and collaboration with Faculty staff members conducting research for portal publications |
| Internal Quality Auditor | 2011 – 2012 | NZ Steel Ltd. | Internal Quality Auditing – ISO 9000, Building TeamsDocument review & analysis, Interviewing staff from different departments, Report writing |
| Events Coordinator | 2003 – 2016 | New Zealand Organisation for Quality | Events coordination, developing network relationshipsMember of the Auckland Organizing Committee for the special events of the World Business Capability Congress held in Auckland on 5-7 December 2012Coordination and promulgation of special events and site visitsCoordination and facilitation of NZ Quality DayAdministration related to committee activitiesDeveloped and delivered workshops and Presentations |
| Academic Staff Member | Feb 1999 – June 2003 | Waikato Management School, The University of Waikato, Hamilton, New Zealand | Developed and delivered courses, Conducted research for external organisations and published researchWrote research papers and presented them in international peer reviewed conferencesCurriculum design and development, AdministrationConsultancy, Reviewing Masters’ Thesis |
| Academic Staff Member | July 2001 – June 2003 | Department of Community and Continuing Education, Waikato Institute of Technology, Hamilton, New Zealand | Designed, developed and delivered course in teaching English as a Second Language, Research, Curriculum design and developmentDeveloped and delivered workshops, AdministrationMentoring, coaching & training |
| Academic Staff Member | April 2002 – June 2003 | Language Institute, The University of Waikato, Hamilton New Zealand | Designed, developed and delivered research course material and Curriculum design and developmentStaff mentoring, coaching & training |
| Project Event Management (E-Waikato Summit) | May – July 2001 | Waikato Management School, The University of Waikato, Hamilton, New Zealand | Coordinated e-Waikato Conference, internal and external network developmentFund raising, capability development and client serviceAdministration and budgeting |
| Events Manager – Conference Coordinator | 1985 – 1997 | Various Organisations in various countries – Egypt, UK, Cyprus and Saudi Arabia | Conference coordination, Fund raising, BudgetingNetworking and outsourcing presentersAdministration, Report writing, develop and deliver workshops and presentationsChairing sessions and MC on various occasions |
| Human Resource Contractor | 1999 – 2000 | CM Select Limited – New Zealand | Assessing applicants for Border and Investigation Service positionsDevelop self-evaluation tools for managerial skillsReport writing for client selection and recruitment |
| Human Resources & Marketing Manager | Aug 1999 – Dec 2000 | Digipoll (Marketing Research Company), Hamilton, New Zealand | Established HR system and Staff Recruitment policyConducted Staff training on computer system for market researchDeveloped and maintained staff working schedulesSupervision of 40+ staff members, Maintained office accounting system, developed marketing strategy to generate clientalMaintenance of customers’ data base |
| Executive Office Manager | 1997 – 1998 | Massey University, School of Aviation, Palmerston North, New Zealand | Office management, Events coordinationDeveloped and maintained School filling systemCoordinated and organised School Committee meetingsWrote various types of School reportsLiaise with faculty members |
| Resident Project Manager | 1989 – 1997 | Schistosomiasis Research Project, USAID funded Project, Cairo, Egypt | Management of a major USAID ProjectPromulgation of the activities and achievements of 450 grants, Procurement of chemicals and equipmentsOversaw quality control for seven grant projectsOrganising four international conferences, Office accounts |
| Medical Records Manager | 1987 – 1989 | Witikar Saudi Arabia Ltd, Saudi Arabia | Design and development of policies and procedures for the departmentDeveloping and setting up a colour coding filing system for the departmentCapability development of business in accordance to organisational strategies and stakeholders needsRecruitment of staff, Staff training & development, design of departmental forms, procurement of equipments, and, supervision of 12 staff members |
National Collaborations / Consultations
- Chairperson of National Tertiary Education Consortium (Ntec) Research Committee, 2014-2016
- Chairperson of Programme Advisory Committee, Auckland Institute of Studies (AIS) International Business Programme, 2014-2015
- External Moderator for Auckland Institute of Studies (AIS), International Business Programme, 2014.
- Member of the New Zealand Applied Business Education (NZABE) 2009 Peer-Review Board for the NZ Applied Business Education Conference 2009, Rotorua September 2009.
- Reviewer for the New Zealand Journal of Applied Business Research, Manukau Institute of Technology, Manukau Business School (since 2008).
- Member of the New Zealand Applied Business Education (NZABE) 2007 Peer-Review Board for the NZ Applied Business Education Conference 2007, Agents of Change, Dunedin 26 – 28 September 2007.
- Committee Member of the New Zealand Organisation for Quality (NZOQ), Northern Branch since 2003 until this date.
- Committee Member of the New Zealand Organisation for Quality (NZOQ), Waikato Branch 2001 – 2003.
International Collaborations / Consultations
- Member of Global Library of Female Authors – Sep 2020.
- Member of Female Civility Ambassadors – Sep 2020
- Asia Pacific Business Excellence Standard (APBEST) Award (www.apbest.org), Hong Kong (Member of Board of Examiners for the quality award)
- Member of the Award Committee for the International Society of Management Science and Engineering Management (ISMSEM) Advanced Prize for Management Science and Engineering Management (MSEM)
- Southern Cross University in Australia (MBA & DBA Program)
- Unlimited Sport Academy part of Unlimited Technology – LLC – Dubai Knowledge Village (consultancy in curriculum development for their new sports management certificates and diplomas)
Professional and Scholarly Activities
Research:
- Reviewer for the International Journal of Applied Management Theory and Research (IJAMTR) started February 2019, IGI Global eEditorial Discovery https://www.igi-global.com
- Reviewer for the International Board of Reviewers for In SITE 2019 Conference organized by Informing Science Institute, Theme: Diversity Towards Unity, 30 June – 4 July 2019, Jerusalem.
- Editor for the International Journal of Contemporary Management: Theory and Practice, Department of Management Studies, Sri Ramakrishna Engineering College, Coimbatore, Tamil Nadu India. http://www.srec.ac.in/ Nov 2018
- Reviewer for The International Board of Reviewers for InSITE 2017 Conference organised by Informing Science Institute and RMIT University Vietnam on 31 July – 5 August 2017, Ho Chi Minh (Saigon), Vietnam.
- Chief Editor for ICL Journal – started January 2015 – May 2018.
- Reviewer for International Journal of Doctoral Studies (JDS), Informing Science Institute (ISI) started August 2015. http://www.informingscience.org/ since 2015.
- Reviewer for Journal of the Study of Postsecondary and Tertiary Education (JSPTE), Informing Science Institute (ISI) started August 2015. http://www.informingscience.org/ since 2015.
- Conference Manager for World Association for Sustainable Development (WASD) 2015. Theme: Green Behaviour: Re-thinking policy for sustainability. Mugla Sitki Kocman Universitesi, 1-3 June 2015, Istanbul, Wyndham Old City Hotel, Istanbul, Turkey.
- Managing Editor for International Journal of Food, Nutrition & Public Health (IJFNPH) started July 2014. http://www.worldsustainable.org/index.php/journals-64649/ijfnph/4417-eb-87932928
- Associate Editor for World Journal of Science, Technology and Sustainable Development, Emerald Group Publishing, started June 2014. http://www.emeraldgrouppublishing.com/products/journals/journals.htm?id=WJSTSD
- Managing Editor for International Journal of Innovation and Knowledge Management in Middle East & North Africa (IJKMMENA) started May 2014. http://www.worldsustainable.org/index.php/journals- 64649/ljkmmena
- Managing Editor for the International Journal of Sudan Journal (IJSR) started May 2014. http://www.worldsustainable.org/index.php/journals-64649
- PBRF 2012 – awarded the Performance-Based Research Fund on April 2013.
- Member of the Middle Eastern Knowledge Economy Research Group at Brighton Business School (MEKE) (http://www.brighton.ac.uk/bbs/research/meke/whoweare.php?PageId=502) (started 2012).
- Member of the Technical Program Committee International Congress on Interdisciplinary Business and Social Science 2012 (ICIBSoS 2012).
- Appointed as a columnist for QNewz, the official magazine for the New Zealand Organisation for Quality (NZOQ) www.nzoq.org.nz (started 2011).
- Reviewer for Journal of Procedia – Social and Behavioural Sciences (Elsevier) (http://icibsos.org) (started 2012).
- Managing Editor for World Journal of Entrepreneurship, Management and Sustainable Development (WJEMSD) Journal (http//worldsustainable.org). (started 2011)
- PBRF 2006 – awarded the Performance-Based Research Fund on May 2007.
- Regional Editor for World Journal of Science, Technology and Sustainable Development (WJSTSD) Journal (www.worldsustainable.org). (started 2005)
- Regional Editor for World Journal of Entrepreneurship, Management and Sustainable Development (WJEMSD) Journal (www.worldsustainable.org). (started 2005)
- Editor for World Review of Intermodal Transportation Research Journal, Inderscience Publishers (www.inderscience.com). (started 2005)
- Editor for the TQM Journal, Emeralds Group Publishing Ltd. (started 2008).
- Editor for Canadian Social Science Journal for the Canadian Academy for Oriental and Accidental Culture (ISSN 1712-8056 (PRINT) ISSN 1923-6697 (ONLINE). (started 2011)
- Member of the Board of Examiners (BoE) for the Asia Pacific Business Excellence Standard (APBEST) Award (www.apbest.org).
- Editor for the International Journal of Management Science and Engineering Management (http://worldacademicunion.com/journal/MSEM/).
- Member of Organising Committee for the 9th International Conference, Sharing Knowledge Making a Difference: The Role of International Scientific Cooperation, Richard Stockton College of New Jersey, USA, 26-28 October 2011 (http//worldsustainable.org).
- WASD 2011 Track Chair for the following Research Tracks:1) Ecotourism & sustainable Tourism Development, 2) Public Policy and Higher Education and 3) Services Research, WASD 9th International Conference, Sharing Knowledge Making a Difference: The Role of International Scientific Cooperation, Richard Stockton College of New Jersey, USA, 26-28 October 2011.
- Member of the Award Committee for the (International Society of Management Science and Engineering Management) ISMSEM Advancement Prize for MSEM (Management Science and Engineering Management) that will be announced during the Third International Conference on Management Science and Engineering Management, November 2-4, 2009, Bangkok, Thailand.
- Member of the Organising Committee for the 7th International Conference of World Association for Sustainable Development (WASD), The Impact of the Global Financial Crisis on the Environment, Energy, and Sustainable Development, Ahlia University, Kingdom of Bahrain, 9-11 November 2009.
- WASD 2009 Track Chair for the following Research Tracks: 1) Ecotourism & sustainable Tourism Development, 2) Public Policy and Higher Education and 3) Services Research, the 7th International Conference of World Association for Sustainable Development (WASD), The Impact of the Global Financial Crisis on the Environment, Energy, and Sustainable Development, Ahlia University, Kingdom of Bahrain, 9-11 November 2009.
- WASD 2008 Track Chair for the following tracks: 1) Public Policy and Higher Education; 2) Employment and HR Management; 3) Quality Management & Services Research at the 6th International Conference of World Association for Sustainable Development (WASD) that will be held at the University of Sussex, UK, 27-29 August 2008, (http://www.worldsustainable.org/conferences/conferences.html).
- Member of the Organising Committee for the 5th International Conference of World Association for Sustainable Development (WASD), Managing Knowledge, Technology and Development in the Era of Information Revolution, held in Griffith University, Australia, 29–31 October 2007 (http://www.worldsustainable.org/conferences/conferences.html).
- WASD 2007 “Quality Management” Track Chair for the 5th International Conference of World Association for Sustainable Development (WASD), Managing Knowledge, Technology and Development in the Era of Information Revolution, held in Griffith University, 29 – 31 October 2007.
- WASD 2006 “Quality Management” Track Chair for the 4th International Conference of World Association for Sustainable Development (WASD), held in University of Naples, Italy, 6-8 November 2006.
- Guest Editor for World Review of Entrepreneurship, Management and Sustainable Development (WRSEMSD) Special Issue on: “Business Excellence in New Zealand: Role of Leadership in Managing Corporate Governance and Knowledge Culture in the Global Village” Vol.5, No. 2, 2009. www.inderscience.com. ISSN (Print): 1746-0573. ISSN (Online)_ 1746-0581
- Reviewer for the International Journal of Oil, Gas and Coal Technology (IJOGCT) ISSN (online): 1753- 3317 – ISSN (Print): 1753-3309 (www.inderscience.com – Int .J.of Oil, Gas and Coal Technology – IJOGCT)
Professional Appointments and Memberships
- Appointed as a Member of the Academic Advisory Board, Diploma of Applied Business, Auckland Institute of Education (NZIE), 2017.
- Elected as Chairman of Programme Advisory Committee, Auckland Institute of Studies (AIS) International Business Programme, 2014.
- Appointed as the Events Management Officer for the New Zealand Organisation for Quality (NZOQ) Northern Branch – 2013
- Appointed as a Member of the Middle Eastern Knowledge Economy Research Group at Brighton Business School (MEKE) (http://www.brighton.ac.uk/bbs/research/meke/whoweare.php?PageId=502) 2012.
- Appointed as a Member of the Technical Program Committee International Congress on Interdisciplinary Business and Social Science 2012 (ICIBSoS 2012).
- Appointed as a Member of the Organising Committee for the WASD 10th International Conference, Change, Innovate and Lead for a Sustainable Future. Abu Dhabi, United Arab Emirates, 19-21 November 2012.
- Appointed as a Member of the Manukau Institute of Technology (MIT) Research Fund Committee in 2010 and 2011.
- Appointed as a Member of the Organising Committee for the WASD 9th International Conference, Sharing Knowledge Making a Difference: The Role of International Scientific Cooperation, Richard Stockton College of New Jersey, USA, 26-28 October 2011.
- Appointed as a Member of the Organising Committee for the New Zealand Organisation for Quality (NZOQ) “Business Intelligence Day”, IQ – Improving your Business Intelligence through Quality, held at the Novotel Ellerslie, Auckland, 9th June 2011.
- Appointed as a Member of the Organising Committee for the 8th International Conference of World Association for Sustainable Development (WASD), Towards Epistemic Sovereignty: (Re)-thinking Development in a Changing Global Political Economy, University of West Indies, Trinidad & Tobago, 22- 24 November 2010.
- Appointed as a Member of the Organising Committee for the 7th International Conference of World Association for Sustainable Development (WASD), The Impact of the Global Financial Crisis on the Environment, Energy, and Sustainable Development, Ahlia University, Kingdom of Bahrain, 9-11 November 2009.
- Appointed as a Member of the Organising Committee for the 5th International Conference of World Association for Sustainable Development (WASD), Managing Knowledge, Technology and Development in the Era of Information Revolution, held in Griffith University, 29 – 31 October 2007.
- Appointed as a Member of the Board of Examiners (BoE) for the Asia Pacific Business Excellence Standard (APBEST) Award (www.apbest.org) – 2005 & 2006
- MITe Speakers Toastmasters Club VP Education (2007)
- Appointed as MITe Speakers Toastmasters Club President (2005/2006)
- Appointed as Toastmasters Area Governor (Area: A7) for 2004/2005
- Sponsor of newly chartered Toastmasters Club MITe Speakers TM (June 2005)
- New Zealand Federation of University Women (Waikato Branch) – 2002
- AWA (member of the Australian Water Association) – 2001
- MNZOQ (Committee Member of the New Zealand Organisation for Quality) – 2001
- MNZARES (member of the New Zealand Agricultural and Resource Economics Society – 2001
- MNZIM (member of the New Zealand Institute of Management) – 1998
Teaching and Training Course Taught
Operations Management – Business Degree and Diploma (2003 – 2012)
2019 – to date – Te Wananga o Aotearoa, Faculty of Social Science
Certificate in Bi-Culturalism
2018 – 2020 – Aspire2 International, Faculty of Business
Team and Personal Effectiveness in the Healthcare and Social Care (2018 – 2020)
Health Promotion in New Zealand (2018 – 2020)
Managing Service Delivery in Health Care Sector (2019 – 2020)
Health Research Project (2019 – 2020)
Business Marketing (2019)
2014 – 2016 – Ntec (National Tertiary Education Consortium) And EXCEL
Research in Social and Health Care in New Zealand (2015-2016)
Health Care Promotion in New Zealand (2015)
Strategic Business Planning and Management (2014 – 2015)
Leadership Change and People Performance (2014 – 2015)
Managing Enterprise in Health Care Sector (2014 – 2015)
Managing Service Delivery in Health Care Sector (2014 – 2015)
Management in Organisations (2014 – 2015)
Personal and Team Effectiveness in Health and Social Care (2014 – 2015)
2014 – 2018 – ICL Graduate Business School
Enterprise Innovation for Master in Business Informatics (2018)
Organisational Behaviour for Post Graduate Diploma in Business (2016 – 2018)
Leading & Managing People for Post Graduate Diploma in Business (2016 – 2018)
Industry Practicum and Research Project (2016 – 2018)
Mindful Management for Graduate Diploma in Hospitality (2016 – 2018)
Open Innovation for Graduate Diploma in International Business & Innovation (2014 – 2018)
Corporate Innovation for Graduate Diploma in International Business & Innovation (2014 – 2018)
Applied Innovation for Graduate Diploma in International Business & Innovation (2014 – 2018)
Leadership for NZDB (2014)
2003 – 2014 – Faculty of Business and IT, Manukau Institute of Technology
Resource Integration Management – Bachelor of Applied Management (2014)
Applied Management – Business Diploma & Bachelor of Applied Management (2013 – 2014)
Workplace Research Project – Business Degree (2011 – 2013)
Human Resource Management – Business Degree (2007)
Quality Management – Business Degree Level 700 (2010-2012)
Business Management – Business Degree (2003-2014)
Leadership – Business Degree and Diploma (2004 – 2014)
Professional Development Engineering Management – Engineering Degree (2003-2005)
Industry Training in the following areas: TQM, Promoting Quality Initiatives, Business Excellence & Sustainability, Supervisors Essentials, Time Management, HR Management, Strategic Management, Leadership, Organisational Control Processes, Team Leadership and Motivation.
2004 – 2014 – Southern Cross University, Australia
Project Management – MBA (2004 – 2012)
Operations Management – MBA (2004 – 2007)
1999 – 2003 – The University of Waikato, Hamilton, New Zealand
1999
Environmental Management and Economic Development – Masters Course, Waikato Management School, The University of Waikato
2000, 2001, 2002, 2003
Research Methods and Skills Course – Language School, The University of Waikato
2002 & 2003
Presentation Skills – Language School, The University of Waikato
2002 & 2003
Listening Speaking and Pronunciation (LSP) – Language School, The University of Waikato
2001 – 2003 – Waikato Institute of Technology (Wintec), Hamilton, New Zealand
2001, 2002 & 2003
ESOL Teaching – Department of Community and Continuing Education, Waikato Institute of Technology (Wintec)
2001, 2002 & 2003
IETLS Test Preparation – Department of Community and Continuing Education, Waikato Institute of Technology (Wintec)
External Examiner for PhD Candidates:
2019 Mr. M. Ansar, University of Madras, Chennai, Tamil Nadu, India.
Thesis Title: A Study on Investors’ Perception Towards Investments in Shares at Chennai City
2016 Mr. Alan Samuel, Massey University, Palmerston North, New Zealand.
Thesis Title: A Quantum Leap in Informal Benchmarking
2012 Mr. Musli Mohammad, Massey University, Palmerston North, New Zealand.
Thesis Title: Development of a Guidance Model for the Selection of Organisational Improvement Initiatives
Research Supervision:
| Qualification | Name | Thesis/Dissertation | |||
| Doctoral Candidate Southern Cross University, Australia | Sushil Varma | Total Quality Management (TQM) in Clinical Engineering in New Zealand Public Hospitals (commenced 2008) Awarded July 2015 | |||
| Doctoral Candidate Southern Cross University, Australia | Stephen Liddle | Innovation in the Biomedical Engineering Sector in New Zealand (commenced 2010) Even though student withdrew in 2014 due to work and personal reasons and relocation outside NZ, research work was conducted and resulted in successful international publications. | |||
| MBA University of North Hampton, UK | Emad Hadad | The Impact of Organisational Learning on Business Success and Sustainability in the IT Sector – 2016 | |||
| MBA Southern Cross University, Australia | Student numbers varied since 2004 until 2012 between 15-30 per semester i.e. approximately an average of 225 students were supervised so far over those years. | Supervised students’ Project Proposals in accordance with the principles and practices of Project Management Body of Knowledge (PAMBok) published by the Standards Committee of the Project Management Institute, USA. Project topics e.g. implementation of new HR systems, development of new IT software, commission and starting a new educational unit, development of Newsletter for an NGO, enhancement of operational processes within a specific manufacturing industry ..etc….. | |||
| Level 7 Applied Innovation Course ICL Graduate Business School | Supervised students research projects in the area of innovation since 2015 – 2017 Approximate number of research projects per semester 10 – 12 projects | Students’ applied innovation projects was diversified with the aim of applying the innovation theory they learned on a real life organisation applying various aspects of business management and project management format in the process. | |||
| Level 7 Strategic Industry Research Project Aspire2 International – previously Ntec (National Tertiary Education Consortium) Auckland, NZ | Supervised students’ strategic industry research projects in various areas of the management of health services and social care from 2014 – 2016 (approximate number of students (150 – 200 students) then 2018 – 2020 (approximate number of students 30 – 50 students) | Students’ research in the field of health services management included the application of the following topics: leadership, teamwork, conflict management, HRM, quality management, health promotion and corporate culture. | |||
| Level 7 Applied Research in Social and Health Services Management Ntec and Aspire2 International | Supervised students research in 2015 and 2016 for 4 terms per year. Approximate number of research projects per term was between 12 – 15 projects. Supervised 12 students research in 2019 for their Research Project. | Students’ research projects were in various aspects of management (e.g. teamwork, strategic management, leadership, conflict management, quality management) and its application in various health services organisations around New Zealand. | |||
| Level 7 Research Methods Course Manukau Institute of Technology (MIT) | Shona Kelway –2011 Komal Kumar – 2012 | Waste Sustainability and Corporate Social Responsibility Change Management & Quality Exploring the relationship between training and | |||
| Raman Nagra – 2012 Vanessa Teio-Pole’o –2012 Tile Ropeti –2012 | development and staff retention OSH- Developing health and safety procedures or compliance Process improvement within a manufacturing environment., lean manufacturing and continuous improvement practices and theory | ||||
Course Design and Writing
- Designing, developing and delivering an online training program for Chinese English Teachers entitled “Promoting Collaborative Learning in the Classroom” hosted by One World Education NZ for the Global Youth Ambassador Project funded by The Republic of China(July 2020).
- Designing, developing and writing course material for a new online Diploma in Business Management Levels 3, 4, 5 & 7 following QUALIFI Ltd. UK and academic Awarding Qualification (2019 – 2020).
- Designing, developing and writing a new degree paper Level 7 on Managing Service Delivery in Health Care Sector for a Post Graduate Diploma in Health Services Management (2014)
- Designing, developing and writing a new degree paper Level 7 on Managing Enterprise in Health Care Sector for a Post Graduate Diploma in Health Services Management (2014)
- Designing, developing and writing a new degree paper Level 7 on Resource Integration Management (first delivered on Feb 2014)
- Designing, developing and writing a new degree paper Level 7 on Quality Management (first delivered on July 2010)
- Designing, developing and writing a module on Leadership, teamwork, empowerment and organisational culture for industry training – Tyco New Zealand (delivered on August 2008).
- Designing, developing and writing a module on Six Sigma and Business Excellence for industry training – Tyco New Zealand (delivered on August 2008).
- Strategic Management, Organisational Control Processes, Quality Management Strategy and its implications on the customer, Plantation Business Challenge Workbook, program supported by Manukau City Council, Pacific Business Trust, Manukau Institute of Technology and AUT University, 25 – 29 September 2006 and 24 – 28 September 2007.
- Designing, developing and writing a module on Business Excellence for industry training [delivered 3 years (2004, 2005, 2006) in a row for the same organisation – Tyco New Zealand].
- Designing, developing and writing a unit standard for industry training on “Quality Management” Promote the Participation of Management and Staff in Quality Initiatives”
- Designing, developing and writing a unit standard for industry training on “Fundamental Concepts and Principles of quality and its management”
- Teams and Leadership, Plantation Business Challenge Workbook, program supported by Manukau City Council, Pacific Business Trust, Manukau Institute of Technology and AUT University, 26 – 30 September 2005.